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Shop Policies

Thank you for shopping with Hopefuel!

Your order will be processed and ready to ship one business day after placing it. Our standard shipping time frame is up to 2 - 5 business days to receive your order once it is processed.

Shipping
We will ship the Hope Planner to the entire world for his namesake. Shipping costs are determined by weight and destination and are provided directly by the shipping provider without any markup. Customers are responsible for paying any reshipping charges associated with a package if an incorrect shipping address is entered at checkout.

For orders delivering in the US, our shipping rates vary between $6 - $15 depending on weight, that covers shipping and handling. Expedited shipping incurs an additional fee.

International orders require 2-4 weeks or longer, in some cases. Shipping times vary greatly based on your international shipping address. Please note Import duties, taxes and other charges are not included in the item price or shipping costs. These fees are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing. 

Order Changes
Because our shipping partner works swiftly to get all of our orders out immediately, we cannot make any changes to your order. Please verify all of your information is correct before placing your order. 

Refunds or Exchanges
Unless your planner is damaged in transit or is missing pages, all sales are final.  It's our policy to only ship unopened, unused planners to our customers, because of that we cannot accept returns based on personal preference and style. We encourage you to read our reviews below and look at all the photos we share on our website and Instagram to get a great idea of how the Hope Planner will work for you.  

Please note that our planners are hand assembled so imperfections can occur. If your planner appears to be incorrect, please contact us immediately for a replacement.

Sales Tax
We charge sales tax in the State of Florida. Please note sales tax will be applied to orders shipping to addresses within that state.