FAQ

Have questions about the Hope Planner or other Hopefuel products?  You may find the below questions and answers helpful. 

The Hope Planner
Versions
We currently offer one edition of the Hope Planner – a six month, undated and wire bound version. In the future, other variants may be available, but for now, we're keeping it simple. 

Why just six months?
Because who needs to carry around the bulk of an entire year anyways? It's our theory that many of us are using digital calendars to remember important appointments and reminders.  So, if you've got something crucial you need to put on your schedule that is farther in the future than the 6 month Hope Planner you are using, you can either jot it down on the "important dates to remember" note page on the last page of the planner, or make yourself a reminder today to add it to your digital calendar. 

Collaborate
If you're interested in sharing the Hope Planner with your readers or learning more about our affiliate program, read more information about collaborating together here.

Bulk Discounts
We offer bulk discounts to church groups and bible studies who wish to purchase 10 or more Hope Planners for their members. Use code NAMESAKE20 at checkout.

Wholesale
We're thrilled to offer the Hope Planner at wholesale prices to store owners.  If you are interested in selling the Hope Planner at your store, please use this form to contact us. Please tell us about your store and locations.  

Shipping
We will ship the Hope Planner to the entire world for his namesake. Shipping costs are determined by weight and destination and are provided directly by the shipping provider without any markup. Customers are responsible for paying any reshipping charges associated with a package if an incorrect shipping address is entered at checkout.

International orders require 6-8 weeks or longer, in some cases. Shipping times vary greatly based on your international shipping address. Please note Import duties, taxes and other charges are not included in the item price or shipping costs. These fees are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing. 

Order Changes
Because our shipping partner works swiftly to get all of our orders out immediately, we cannot make any changes to your order. Please verify all of your information is correct before placing your order. 

Refunds or Exchanges
Unless your items arrived damaged or incorrectly, all sales are final.  

Sales Tax
We charge sales tax in the State of Florida. Please note sales tax will be applied to orders shipping to addresses within that state.